Privacy Policy Statement

This document delineates the Privacy Policy of Millie’s Hairstyles and elucidates how we collect and utilise your personal information in connection with your relationship with us as a customer or potential customer, encompassing the following methods:

• Through your utilisation of www.milliewhairstyles.co.uk

• By engaging with us in person

• By interacting with our social media platforms: Facebook, Pinterest, and Instagram (Applications)

• By contacting a member of the Millie’s Hairstyles team directly

 

This policy also extends to information pertaining to suppliers and prospective future suppliers, contacts, and all other individuals whose information we maintain.

 

We kindly request that you read the following carefully to comprehend our views and practices regarding your information and how we shall manage it.

 

Information We Collect

In this context, 'information' denotes personal data pertaining to you that we collect, utilise, share, store, and transfer in both physical and electronic formats. This information may be categorised as follows:

• Identity and Contact Information refers to your first name, last name, email address, telephone number, invoice address, or any other information you provide through your communications with Millie’s Hairstyles.

• Transaction Information encompasses details regarding payments made by you, along with other particulars of the products and services procured from us.

• Technical Information includes your internet protocol (IP) address.

• Usage Information pertains to data regarding any products and services you have acquired from Millie’s Hairstyles.

• Contact History involves maintaining a record of interactions you have had with us, including communications via telephone, web forms, emails, social media, or other means.

• Social Information signifies data collected if you opt to link your social media accounts with us.

 

How We Collect Your Information  

You may provide us with your information by completing forms on the Site or any Application, in person, or by communicating with us through post, phone, email, social media, or other means. This encompasses information you furnish when you:

• Make an inquiry with us  

• Make a reservation with us  

• Receive a service, including hair trials  

• Contact the Millie’s Hairstyles Team  

• Provide us with feedback

 

How We Utilise Your Information

We utilise your information in the following manners:

• Identity & Contact Information

  • To provide our hairstyling services.

  • To convey service messages, via email, WhatsApp, or other means, including booking confirmations and invoices.

  • To respond to your inquiries and to communicate with you as necessary.

• Financial Information

  • Please be informed that we do not collect financial information from our customers.

• Technical Information

  • To maintain the security and safety of our Site.

• Contact History

  • To offer customer care and support.

  • To ensure that the appropriate services are delivered to our clientele.

 

How We Process Personal Information

Our processing of your personal information is essential:

• For the performance of contracts to which you will be a party and to undertake steps at your request before entering into those contracts.

• For the purposes of legitimate interests pursued by us.

 

Legitimate Interests

Where our processing is grounded on the aforementioned legitimate interests, these interests include: (i) the collection of personal information to provide you with a seamless and efficient customer experience; (ii) the operation of our business; (iii) the provision of the services you have requested.

 

Will We Share Your Information With Third Parties?

We shall only share your personal information with third parties in the event of submissions made through our online Site booking and enquiry forms. Your data will be collected, stored, and processed by our CRM Service Provider, which operates within the Privacy Shield Framework. For comprehensive details, please contact Millie Watkinson.

 

Please be assured that, aside from the collection, storage, and processing of your personal information via our Site, we shall neither sell nor share your personal information with third parties unless we have your explicit consent or are mandated by law to do so.

 

Your Rights

At any time, you are entitled to:

• Request access to or a copy of any information that we maintain about you

• Seek rectification of your information, should you believe it to be inaccurate

• Request the deletion of your information, if you consider that we no longer possess the right to retain it

• Withdraw consent to the processing of your information (to the extent that such processing is predicated on previously obtained consent)

• Restrict the processing of your information

• Exercise data portability (transferring certain information to another entity) under specific circumstances

• Object to the processing of your information under particular conditions.

 

Any request for access to or a copy of your information must be submitted in writing, and we shall endeavour to respond within a reasonable timeframe, and in any case, within one month, in accordance with data protection legislation. We are committed to fulfilling our legal obligations with respect to your rights as a data subject.

 

We strive to ensure that the information we hold about you is accurate at all times. To assist us in maintaining the currency of your information, please inform us of any changes to your personal details by contacting Millie Watkinson.

 

Data Subject Access Requests

Data subject access requests must be submitted in writing. We recommend that you email and/or contact Millie Watkinson to ensure that your request is processed promptly.

 

Please include the following information:

      Full Name

      Email Address

      Billing Address

      Phone Number

      Specific details of the information you are seeking, along with any relevant dates

We may request additional information to verify your identity and ensure that the personal data pertains to the individual making the request.

 

Data Security

In order to safeguard your personal information, we implement reasonable precautions and adhere to industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.

 

Furthermore, we restrict access to your personal data to those employees and contractors who possess a legitimate business need to know such information. They shall only process your personal data under our instruction and are bound by a duty of confidentiality.

 

Marketing

Millie’s Hairstyles does not engage in any direct marketing to its customers. Should this policy change at any time, we will personally contact you to request your “opt-in” confirmation prior to disseminating any marketing materials, which may include marketing emails, newsletters, or promotions.

 

How to Contact Us

Should you wish to access or update your personal information at any time, please reach out to:

Full Name of Legal Entity: Millie’s Hairstyles

Telephone: 07827 965 383

Postal Address: 6 The Broads, Wimborne, Dorset, BH21 4DR

 

For additional information, please refer to the guidance provided by the Information Commissioner here: https://ico.org.uk/for-the-public/personal-information/

 

Changes to this Policy

Any modifications we make to our Privacy Policy in the future will be published on this page and, where appropriate, communicated to you on the Site, within any Application, or via email. We encourage you to check back frequently to remain informed of any updates or changes to our policy. This Privacy Policy was last updated on 12/01/2025.